In an exclusive ERTV Talking Shop interview, Retra’s chief executive, Bryan Lovewell, outlines the work of his organisation and explains how it assists independent retailers.

Mr Lovewell talks about Retra’s work with other trade bodies and also reveals some of the current concerns of the association’s members.

He also reveals his hopes for Retra, gives the details of next year’s Retra conference and offers up his predictions on the year ahead.

To see the interview, which is in five parts, click here.